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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters. Which two factors should the consultant recommend?

A) Pardot Grading
B) Marketing Cloud Reporting
C) Marketing Cloud Measures
D) Pardot Scoring

2. A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

A) Delete the values in the phone and email fields
B) Select the Deceased field
C) Select the Do Not Email, Do Not Contact, and Email Opt Out fields
D) Delete the Contact record

3. A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger. The nonprofit requires export of all pledges when they are booked.
Which solution should the consultant recommend?

A) Set "Pledged" stage to "Finalized" m Stage to State Mapping.
B) Use Process Builder to create Ledger Entries on Opportunity update.
C) Set "Pledged" stage to "Committed" in Stage to State Mapping.
D) Upgrade Accounting Subledger from Starter Edition to Growth Edition.

4. A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import too\.
What should the consultant consider when setting up this process for the nonprofit?
Choose 2 answers

A) Respect Duplicate Matching Rules' should be checked in NPSP Settings.
B) NPSP Data Import Dry Run will validate Campaign Member Status.
C) Existing Campaigns are matched by exact Name.
D) NPSP Data Import will automatically create the Campaign Member with the default Member Status.

5. The VP of Development wants to track the nonprofit organization's six campaigns nested within each other: Friends of the Organization>FY19>Capital Campaign>Annual Fund>Digital Donations>Mobile.
What should the consultant do?

A) Suggest changing the order of the hierarchy.
B) Create a custom lookup field, "Related Campaign" on the Campaign object.
C) Suggest consolidating at least one of the Campaigns so that it is within the Campaign Hierarchy limit.
D) Create a Campaign Hierarchy with the parent Campaign record as, "Friends of the Organization"

Solutions: