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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Select the primary object that can be used to configure sales methodology in Oracle Fusion Sales.

A) Task templates
B) Product information
C) sales stages
D) Assessment templates
E) competitor information

2. What happens when a salesperson updates the opportunity revenue items after a forecast is submitted and his or her manager has rejected the forecast?

A) Forecast items are synchronized with the opportunity only if Refresh Cache at the forecast level is selected.
B) Forecast items are not synchronized with the opportunity.
C) Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the forecast level is selected.
D) Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the opportunity level is selected.
E) Forecast items are synchronized with the opportunity.

3. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
B) Create a data set for each contact and include them all on the same opportunity line.
C) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
D) Each set of contact data should be imported from a separate flat file
E) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.

4. Oracle Fusion Territory management is used in an organization to assign sales accounts, leaders, and opportunities. It is also used to generate Business Intelligence reports. Identify three territory management-related setup tasks that have to be performed by the territory administrator while configuring territories.

A) Lookups
B) Enable dimensions and metrics.
C) Identify visible members.
D) Forecast
E) Quota

5. The sales manager has accidentally created -several custom fields with incorrect data types. Identify the correct set of steps to be performed to correct the Field types for the new custom fields.

A) Remap the fields to the correct field types.
B) Rename the fields, save, and create new fields with thecorrect field types.
C) Modify the custom fields with correct Field types.
D) Rename the fields, save, and go back and change the field types.
E) Delete the fields and recreate the Fields.

Solutions: