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Salesforce AP-207 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Salesforce Energy & Utilities Cloud Capabilities | - Asset and service management
|
| Topic 2: Customer Engagement and Experience | - Digital customer experience
|
| Topic 3: Integration and Data Management | - Data management
|
| Topic 4: Energy and Utilities Industry Fundamentals | - Energy and utilities business processes
|
| Topic 5: Metering, Billing, and Usage Management | - Billing processes
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
1. An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?
A) Creating Apex trigger
B) Adding fields in Checkout method
C) Using Field Mapper
D) Adding fields in CPQ configuration
2. An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?
A) Energy and Utilities Cloud - Sales and Service
B) Energy and Utilities Cloud = Configure Price Quote (CPQ)
C) Energy and Utilities Cloud - Document Generation S
D) Energy and Utilities Cloud - Contract Lifecycle Management
3. An existing Salesforce customer has built a data model with many custom objects for their call center operations.
How can the customer use OmniStudio to improve the agent experience?
A) Certain agents can use Energy and Utilities Cloud OmniStudio and Data Model, while other agents da nat.
B) The Energy and Utilities Cloud data model is required for OmniStudio.
C) OmpiStudio can be used with custom objects but will need to be migrated to the Energy and Utilities Cloud data model.
D) OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.
4. An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?
A) Create a custom formula m DataRaptor Load.
B) Create a custom formula m DataRaptor Extract
C) Create a custom field in the Contract object
D) Create an Apex Class
5. An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?
A) Define the metrics to measure the customer's new connections process.
B) Define the data to be migrated for the customer's connections process
C) Identify the data sources to generate the customer's new connections reports and dashboards
D) Define the business stakeholders for the customer's new connections process.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A,C |
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