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GAQM CSM-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Communication, Customer Care and Self-development | - Customer service in sport and fitness environments - Business communication in sports organizations - Personal development and workplace learning |
| Sports Business Administration | - Sports financial management - Sport organization record systems - Sport facility management and operations - Health, safety and security management |
| Fitness Participation and Disabilities | - Sport participation for people with disabilities - Health and physical activity principles - Managing inclusive sports participation |
| Governance, Structures and Ethical Behaviour in Sport | - Ethics and discipline in sport organizations - Diversity and inclusion in sports management - Sports governance structures |
| Marketing, Volunteer Management and Tournament Planning | - Sports marketing principles - Volunteer management in sports events - Sports event and tournament organization |
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