Certified Application Developer - ServiceNow Training and Certification
Preparation Guide for ServiceNow CAD Certification Exam
Introduction
The ServiceNow Certified Application Developer Exam certifies the candidate having the skills and essential knowledge to develop applications and solve business problems.
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Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- Certified System Administrator
- Service Portal Advanced
- Performance Analytics Essentials
- Service Portal Fundamentals
- ServiceNow Platform Implementation (ILT)
- ServiceNow Fundamentals (ILT)
- Mobile Development Fundamentals
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
- Integration Hub Fundamentals
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- Certified ServiceNow System Administrator
- General familiarity with industry terminology, acronyms, and initial-ism
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
- At least six months of hands-on experience developing applications on the ServiceNow platform
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Exam Content
The examination consists of 60 Questions. Candidates should attempt maximum correct answers for a better score.
Formats of Question
- True or False questions: the candidate will be presented with a statement and has to specify the correct option for the statement if the statement is either true or false
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 90 minutes for attempting 60 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The ServiceNow CAD certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.
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Aim of the Certificate Exam
- Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
- Empower individuals to execute tasks with confidence and skill
- Differentiate individual in a crowded job market
Upon successful training and certification, the candidate will be able to
- Write, test, and debug client-side and server-side scripts
- Create and use application properties
- Determine if an application is a good fit with ServiceNow platform capability
- Implement security for an application using both contextual security and application scope
- Design an application including business logic, user interface, and database logic
- Automate application using work-flow, document feeds, email, scheduled script executions, and events
- Design and implement a user interface taking into consideration usability, form design, platform (desktop, tablet, and/or smart-phones), and enhancing the user experience with scripts
- Integrate application to external data sources
- Manage applications including migration, downloading and installing, and managing source code
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security and Restricting Access | 20% | - Create and manage roles - Configure Access Controls (ACLs) - Manage data privacy - Implement application security |
| Working with External Data | 10% | - Import and export data - Use REST and SOAP web services - Integrate with third-party systems |
| Application Automation | 20% | - Configure email notifications - Create and manage Script Includes - Create and manage Business Rules - Use Workflow Editor and Flow Designer - Create scheduled jobs |
| Designing and Creating an Application | 20% | - Determine if an application is a good fit for ServiceNow - Understand and use application scope - Create application modules - Design and create the application data model - Manage application artifacts |
| Application User Interface | 20% | - Write client-side scripts - Write server-side scripts - Create and customize forms - Add and configure fields - Create and configure UI Actions |
| Managing Applications | 10% | - Manage update sets - Maintain application lifecycle - Use Studio and IDE - Deploy applications |
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