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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A) Email Integration Services
B) Mobile User
C) Power User
D) Voicemail to Email
E) Teleworker

2. Which three choices must be verified as part of a site survey? (Choose three.)

A) servers, OS, desktop applications, firewalls, and routers
B) existing call volumes, service providers, and costs
C) network readiness and capacity to support VoIP
D) infrastructure, cabling, and environmental
E) corporate strategy for disaster recovery

3. The Customer Call Reporter (CCR) server IP address is 192.168.42.100. After installing CCR and creating a Supervisor, what is the correct link for a remote CCR Agent to login?

A) http://192.168.42.100:8080/inyama/inyama.html
B) http://192.168.42.100:8888
C) http://192.168.42.100/CCRWebClient
D) https://localhost/CCRWebAgent
E) http://localhost/CCRWebAgent

4. Which two IP Office applications can be installed on the same server? (Choose two.)

A) CCR
B) IP Office Voicemail Pro up to 16 voicemail ports
C) IP Office Voicemail Pro up to 20 voicemail ports
D) one-X Portal

5. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?

A) IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
B) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
D) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module

Solutions: