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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Channel Strategy | 25% | - User Groups and permissions
|
| Topic 2: Security | 18% | - Slack security and compliance
|
| Topic 3: Discovery | 20% | - Gather requirements
|
| Topic 4: Governance and Administration | 20% | - Workspace administration
|
| Topic 5: Workflows and Integrations | 12% | - Integrations and apps
|
| Topic 6: Migration and Change Management | 5% | - Migration planning
|
Salesforce Certified Slack Consultant Sample Questions:
Which client team member is responsible for making any critical business decisions, responding to escalations and providing direction to the project team during an engagement?
- A. Product owner
- B. Communications lead
- C. Executive sponsor
- D. Slack admin
Correct Answer: C 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
What is the Slack best practice for managing client engagement and collaboration in projects?
- A. Create a Slack Connect channel that connects all team members for project collaboration.
- B. Add clients to your Slack instance as guests to work together in one channel.
- C. Only add project team members to the Slack Connect channel when they request to be added.
- D. Encourage use of email because the client may be new to Slack.
Correct Answer: A 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?
- A. Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.
- B. Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.
- C. Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
- D. Create custom profile fields "Department" and "Manager" so members can update them manually.
Correct Answer: C 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
Your client is trying to increase Slack adoption across their grid. Their current setting for private channel creation is set to Workspace Admins and Owners only. They would like to make this available for everyone except guests.
Where can this change be made?
- A. Adjust channel management settings by going to org settings, organization policies, then select permissions and update channel management policy for private channels.
- B. Adjust channel management settings in workspace settings and channel management for individual workspaces where the Slack adoption was low.
- C. Adjust channel management settings in org settings, channel management to make sure all workspaces get the same settings.
- D. Members can adjust channel management settings in individual workspaces where the Slack adoption was low.
Correct Answer: A 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
You have completed an engagement session with your client where several key decisions were made to customize Slack policies & settings.
Who is responsible for implementing the configurations in the client's Slack instance?
- A. The Slack account executive
- B. The Slack admin on your client's engagement team
- C. The Slack customer success manager
- D. Your client's executive sponsor
Correct Answer: B 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
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