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Certified Application Developer - ServiceNow Training and Certification
ServiceNow Training and Certification
ServiceNow Certification Program FAQ
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Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- Service Portal Advanced
- Integration Hub Fundamentals
- Mobile Development Fundamentals
- Performance Analytics Essentials
- ServiceNow Fundamentals (ILT)
- Service Portal Fundamentals
- Certified System Administrator
- ServiceNow Platform Implementation (ILT)
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- At least six months of hands-on experience developing applications on the ServiceNow platform
- Certified ServiceNow System Administrator
- General familiarity with industry terminology, acronyms, and initial-ism
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Designing and Creating an Application | 20% | - Design and create the application data model - Understand and use application scope - Manage application artifacts - Determine if an application is a good fit for ServiceNow - Create application modules |
| Topic 2: Application User Interface | 20% | - Add and configure fields - Create and configure UI Actions - Write server-side scripts - Create and customize forms - Write client-side scripts |
| Topic 3: Application Automation | 20% | - Configure email notifications - Create and manage Script Includes - Create scheduled jobs - Use Workflow Editor and Flow Designer - Create and manage Business Rules |
| Topic 4: Security and Restricting Access | 20% | - Configure Access Controls (ACLs) - Implement application security - Manage data privacy - Create and manage roles |
| Topic 5: Managing Applications | 10% | - Manage update sets - Deploy applications - Use Studio and IDE - Maintain application lifecycle |
| Topic 6: Working with External Data | 10% | - Use REST and SOAP web services - Integrate with third-party systems - Import and export data |
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