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Salesforce Strategy-Designer Exam Syllabus Topics:

Salesforce Certified Strategy Designer Sample Questions:

Question 1

What will be required if a user wanted to add a Visualforce page to the Mobile Navigation menu?

A. A Custom Object for it.
B. A mobile component for it.
C. Visualforce pages cannot be accessed from mobile Salesforce.
D. A Tab for it.

Question 2

Which of the following is NOT an activity that can be used to manipulate data within a Report?

A. Do Math
B. Analyze
C. Bucket
D. Group
E. Filter

Question 3

What feature can be used to route work requests to other channels where the customer might receive better service?

A. Strategy Builder
B. Omni Channel
C. Einstein Redirect
D. Assignment Rules

Question 4

What can be built to allow agents to quickly gather data from a customer while on the phone by vieweing a series of pre-defined screens that allow input?

A. A Process
B. An Assignment Rule
C. a Flow
D. A Workflow Rule

Question 5

Prototypes are ment to answer questions. But, what type of questions should prototypes answer as per the recommendations that Salesforce offers?

A. Tactical and Experiential
B. Exclusively Aesthetic
C. High Level
D. Both High Level and Tactical and Experiential

Solutions: