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HP HP2-B117 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What is an effective way of choosing HP imaging and printing products for a customer?

A) Offer free training when selling HP imaging and printing devices.
B) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
C) Match product features to the customer's needs to improve the way they work.
D) Sell products that offer the most functionality to fit within the customer's budget.

2. Who invented the office laser printer?

A) Compaq
B) IBM
C) HP
D) Xerox

3. Which unique feature of HP OfficeJet Pro products makes them ideal for use in the office?

A) Photo quality printing
B) USB connectivity
C) Network manageability
D) Wireless connectivity

4. Why is it important to understand the subtleties involved in the use of color in documents?

A) Because some colors change when printed on certain types of media
B) Because colors connote different meanings to people in various cultures
C) Because HP printing devices are unable to reproduce some colors
D) Because certain colors cost more to print than others do

5. What is the purpose of the pull-out keyboard on the HP flow MFPs?

A) To provide an easier and faster way to enter information into the MFP control panel
B) To provide a way to edit or add text to a scanned document file
C) To enable use of the embedded word processor feature to create documents directly on the MFP
D) To provide access to custom features that is not available on the MFP touch screen control panel

Solutions: