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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?

A) Blocking USB connections
B) Bluetooth connections
C) Copying media and files
D) Wi-Fi sharing

2. A BlackBerry User is not able to view corporate email or calendar items in the BlackBerry Hub. Which password will need to be entered to gain access to these items?

A) Corporate Password
B) Work Space Password
C) BlackBerry ID Password
D) BlackBerry Device Password

3. Where can 'new email' notifications be configured?

A) BlackBerry Hub -> Advanced -> Notifications -> Messages
B) BlackBerry Hub -> Notifications -> Messages
C) Options -> Notification -> Messages
D) Settings -> Notification -> Messages

4. What profile types can be created and managed from the BlackBerry Device Service (BDS) to be pushed to BlackBerry Tablets and Smartphones?

A) Email. SCEP, Wi-Fi. VPN, Pro>^
B) Network, Software, Security
C) User, Network, Security
D) BlackBerry Balance, BlackBerry ID, BlackBerry Protect

5. A user has received a new BlackBerry, but the micro SIM has not arrived. How can this user be assisted to activate the new BlackBerry?

A) Wi-Fi activate
B) VPN Proxy support
C) NFC Activate
D) Activation is not possible

Solutions: