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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

A) We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model
B) We offer Facebook log-in credentials
C) We offer a single, rigid stack that needs to be installed as a single, inflexible solution
D) We offer only cloud-based solutions

2. What plug-in integrates with Lotus Notes and gives the user the ability to update their status within their inbox?

A) Social Media plug-in
B) Status Updates plug-in
C) Media-Share plug-in
D) Notes Integrator plug-in

3. What is Web 2.0 all about?

A) Web 2.0 is about connecting computers and making technology more efficient for computers.
B) Web 2.0 is no longer relevant and should not be discussed.
C) Web 2.0 is about helping clients realize their weaknesses through information sharing and hardware integration.
D) Web 2.0 is about connecting people and making technology efficient for people.

4. What new area of focus should customers concentrate on with today's increasingly instrumented and interconnected world?

A) Store more data
B) Deliver new systems
C) Smarter business decisions
D) Re-engineer corporate structures

5. Which IBM product delivers a broad set of powerful social capabilities that are tightly integrated?

A) IBM Lotus Symphony
B) IBM Connections
C) IBM Tivoli Manager
D) IBM Lotus Protector

Solutions: