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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Tools | 5% | - Recommend when to use the Bolt development framework to build Slack apps. - Recommend when to use sample code and external resources. - List some use cases for Slack Developer Tools (SDT). - Explain the purpose and value of Block Kit Builder. |
| Apps in the Slack Platform | 7% | - Recommend how to automate and enhance operations on a Slack workspace. - Identify when to set up a team to collaborate on a Slack app. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. |
| APIs for Managing Your Slack | 12% | - Monitor workspace events with the Audit Logs API. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Use the SCIM API to manage Slack users and user groups. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. |
| Design for Scale | 9% | - Describe the characteristics of an Enterprise Grid Sandbox. - Recommend when to add support for channels that are shared externally with Slack Connect. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. |
| Core Development (Workflows, Modals, Interactivity) | 48% | - Develop interactive components such as modals and home tabs. - Handle interactive payloads and events effectively. - Build and deploy workflows using Workflow Builder and the Slack CLI. - Integrate Salesforce data with Slack applications. |
| Design for Security | 19% | - Request the appropriate scopes for your app's use case. - Identify the steps you could take to make your app communicate securely in Slack. - Design for security. - Request the appropriate tokens for your app's use case. - Store and retrieve data and tokens safely. - Implement the OAuth installation flow. |
Salesforce Certified Slack Developer Sample Questions:
1. A company wants to integrate their online customer service platform with Slack, so that each time a new support ticket is created, the customer service team is immediately notified in Slack.
What feature should be used for this integration?
A) Create a bot that checks for new tickets at regular intervals and posts updates in a channel
B) Set up an RSS feed in a Slack channel that notifies the team of new tickets
C) Use incoming webhooks to automatically send a notification to a dedicated customer service channel whenever a new ticket is created
D) Implement slash commands for the customer service team to check for new tickets
2. Your application requires the functionality to post automated updates to a specific Slack channel.
Which method in Slack's Web API should you use to implement this feature?
A) chat.postMessage
B) channels.create
C) users.list
D) files.upload
3. Your team is creating a Slack app for managing team tasks and deadlines.
Which Slack surface would be most effective for users to interact with this app?
A) Relying on direct messages to send tasks to individuals
B) Creating a custom workspace for task management separate from the main workspace
C) Using the App Home to list tasks and set reminders
D) Integrating a bot in channels to provide updates and receive commands
4. You are designing a Slack app that processes confidential information.
What is the most important security practice to implement?
A) Implement robust encryption for data both in transit and at rest
B) Use simple authentication methods to facilitate user access
C) Regularly change the app's API key and share it with all users for transparency
D) Store all confidential data in a public Slack channel for ease of access
5. Which user role is typically required to generate a token for using APIs to automate Slack workspace administration?
A) Users with custom roles defined in Slack
B) Workspace Owner or Admin
C) Guest users with restricted access
D) Any member of the Slack workspace
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: B |
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