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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A nonprofit receives a donation from a family foundation. What should the consultant recommend to ensure the donation is reflected on the family's household record?

A. Add an Account lookup field on the Payment for the Opportunity for the household.
B. Use Account Soft Credits to credit the household.
C. Add an additional Account lookup field on the Opportunity for the household.
D. Use a GAU Allocation to credit the donation to the household.

Question 2

A nonprofit organization uses direct mail as one of its communication channels and wants to track mailing and seasonal addresses for its donors. What should be included in the solution?

A. Multiple custom Address fields
B. Multiple Contact Point Address records
C. Multiple Person Account records

Question 3

A nonprofit organization provides direct care services to clients based on their individual needs. The process for clients to begin receiving services includes meeting with a caseworker for an intake evaluation that includes a series of questions to determine the client's needs and assets. Which Salesforce Industries feature can be used to create an efficient intake process?

A. Interaction Summaries
B. Dynamic Assessments
C. Actionable Lists

Question 4

A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?

A. Roll-up summary field
B. Formula field
C. Customizable rollups
D. AppExchange app

Question 5

How does Salesforce support donor cultivation and stewardship strategies for nonprofit organizations?

A. By enabling nonprofit organizations to track interactions with donors, create and manage campaigns, and log gifts
B. By automating financial ledger reporting for various revenue streams, including grants and in-kind donations
C. By centralizing grant application, approval, and reporting processes for outbound grants

Solutions: