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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which tool allows a customer to see the recommended services for their selection of hardware on your e-commerce website?

A) HP Support Center
B) HP Cirrus
C) HP Sales Central
D) HP Cross Sell Solution

2. Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

A) HP Support Center
B) HP Cirrus
C) HP Sales Central
D) HP Cross Sell Solution

3. What are the six stages of the HP Services lifecycle?

A) Discover and Configure, Deploy, Secure, Maintain, Replace and Decommission
B) Design and Plan, Integrate, Set-up, Manage, Maintain, Repair and Refresh
C) Plan and Optimize, Configure, Install, Maximize, Maintain, Repair and Decommission
D) Discover and Design, Configure, Deploy, Optimize, Maintain, Dispose and Refresh

4. HP Next Business Day Onsite services benefit customers in which ways? (Select two.)

A) They help minimize the impact of downtime on the business.
B) They enable IT resources to focus more on the value-added business tasks.
C) They automatically come with the Image and Application service.
D) They cover repairs due to spills, drops, or electrical surges.
E) They can be enhanced by adding remote support for minimal additional cost.

Solutions: