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NCCER Fundamentals-of-Crew-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Jobsite Safety | - Hierarchy of Controls - Crew Leader's Role in Safety
|
| Managing Diverse Crews | - Addressing Performance Issues - Conflict Management |
| Project Planning and Scheduling | - Scheduling Tools
|
| Basic Leadership Skills | - Communication
|
| Estimating and Productivity | - Productivity Rates - Cost Control |
| Problem Solving and Decision Making | - Structured Decision-Making Process
|
NCCER Module 46101 Fundamentals of Crew Leadership Sample Questions:
1. The MOST effective approach to the inability of two employees to work together would be to do what?
A) Speak directly to the individuals and to others to learn what the problems are.
B) Pick the worker you think is causing the most trouble and threaten dismissal.
C) Write a memo to each of them ordering them to cooperate.
D) Write a memo to all crew members, without mentioning names, encouraging cooperation.
2. What is one of the many traits effective leaders should have?
A) a perfectionist nature that ensures they will not make mistakes
B) the ability to make decisions without listening to the opinions of others
C) the ability to communicate the goals of a project
D) the motivation to carry the workload alone in order to achieve a goal
3. When delegating, the crew leader should make sure the crew member understands what to do and
A) who should be blamed if there is a problem.
B) the degree of risk involved.
C) has read the OSHA regulations.
D) their level of responsibility.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D |
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