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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. Bobahaven has purchased the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions and wants to transform its constituents' experience by providing authenticated digital permit applications and self-service. Bobahaven's marketing team has provided branding guidelines and asset files, and the project sponsor has stressed that user experience is a high priority. The digital experience should be pixel-perfect. Which Experience Site template should the consultant select for building and deploying a pixel-perfect authenticated digital experience for Bobahaven's constituents?

A) Select the BYO (Aura) template and deploy a mix of custom- built Lightning Components with standard components.
B) Select the Help Center Experience Site template, and customise the theme.
C) Select the Licenses and Permits Experience Site template, and customise the theme.
D) Select the BYO (Lightning Web Runtime) template and deploy custom- built Lightning Components.

2. A city government offers multiple assistance programs that require applicants to answer different eligibility questions based on household characteristics. Administrators want to modify question logic each year without changing code. Which solution best meets this requirement?

A) Create separate Lightning pages for every program
B) Use Validation Rules to display questions
C) Build a dynamic OmniScript using conditional visibility and Decision elements
D) Write Apex controllers for each eligibility rule

3. The Department of Disaster Assistance is implementing Grants Management using Public Sector Solutions. One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit. What should be the best solution to achieve this task?

A) Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.
B) Create a guided omniscript guided process to define due diligence steps, related tasks, and documents to collect.
C) Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.
D) Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.

4. The Department of Disaster Assistance would like to use eSignature capabilities to send the agreements/contracts to its customers. Which eSignature providers are readily available without much coding/configuration using Public Sector Solutions toolkit?

A) eSignLive
B) Adobe Sign
C) Conga
D) DocuSign

5. A nonprofit organization that works for displaced and unemployed persons has seen a large number of unemployed claims and currently uses Public Sector Solutions to set up and disperse funds. The System Administrator is responsible for setting the correct business rule using Decision Explainer for Unemployment benefits. Which two Decision Explainers can be utilized?

A) Car Loan
B) Person Loans
C) Individual and business application fees
D) Education loan eligibility checks

Solutions: