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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

Question 1

You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?

A. 400 Telephony users and 235 UC users
B. 200 Telephony users and 435 UC users
C. 410 Telephony users and 225 UC users
D. 210 Telephony users and 425 UC users

Question 2

Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?

A. 1200 Series
B. DECT R4
C. J129
D. 1100 Series

Question 3

Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?

A. The number of users outside of the office is increasing.
B. More tech savvy workers are working in the midsize segment.
C. Employees are requesting company provided mobile devices.
D. Employees want access to tools to be more self-sufficient.

Question 4

With Avaya Spaces, which statement is true about the what users can do?

A. All levels of users can text chat and video call.
B. Only Member level users and above can video call.
C. Guest level users can only text chat other users.
D. Only the Owner/Admin level users can video call.

Question 5

A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?

A. IP Office supports ail BCM sets.
B. There will be some operational or feature differences.
C. The features supported on BCM are the same as the IP Office.
D. The existing sets will operate the same on the IP Office.

Solutions: